Smart Strategies for Delivering 5-Star Customer Service
Every customer deserves the highest-quality service. Here's how to give it.
Smart Strategies for Delivering 5-Star Customer Service
Guidance for small businesses to overcome challenges like contracts, managing debt, cash flow, and other issues
Question: The economy is slowly reopening, but small businesses that were forced to temporarily...
Want to Win a Business or Industry Award? Follow These Important Tips When Applying
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Meet Shannon Hall, Optima Office Senior Accounting Manager
Shannon was born in Whitter, CA, and moved to Arizona when she was five years old. She spent her...
How to Encourage Employees to Create Their Own Company Culture
Team members who feel connected to an organizational culture they helped create tend to be happier...
Wash Away the Old and Welcome in the New
By Jennifer Barnes, Optima Office CEO and Founder
Nine Common Words Leaders Should Stop Using (And What To Say Instead)
When you spend time in the business leadership world, you start to hear a lot of cliché phrases and...
Use alternative scheduling to help your business reopen
Business Management Daily, featuring Jennifer Barnes, CEO & Founder
COVID- Resources June 5, 2020
The Optima Team is SO glad to have April and May quarantine over. It's starting to feel slightly...
COVID-19 NEWS YOU CAN USE: Health & Wellness
HEALTH AND WELLNESS: The coronavirus pandemic has changed what our normal day looks like. Stress...
COVID-19 News You Can Use: HR
IRS AND HIGH DEDUCTIBLE HEALTH PLANS (HDHPs) – Notice 2020-15 High deductible health plans can pay...
C-19 News You Can Use: Staying Safe
STAYING SAFE First and foremost, if you are feeling sick, STAY HOME and avoid shopping. If you are...
